Friday, October 25, 2013

New hero

Yeah, just wow.  Just discovered this incredible interview by Elle Luna via this little piece.
Hang with the unknown.
Artist, designer and startup something wonder woman.  She painted a wall.  She uses hashtags like #mindfulness.  She's done things like this:

I walked up to him and said, “I use Uber all the time and I absolutely hate the app. I think you should bring me in to fix it.” He replied, “Oh, yeah? What are the three things you’d fix about it?” I said, “I’d redo the logo, redo the entire app, and change the rating system.” I think there was something about being in a dress that empowered me to say such things (laughing). And do you know what he said? He said, “Be at the Uber office at 9am on Monday.”

She says great things like this that make me think:

I think back to the different phases of a project at IDEO—it’s not so different from life, really—I’m in the exploratory, divergent phase. The part where you brainstorm a lot and encourage wild ideas and defer judgement. I believe that the longer you can hang with that ambiguity or unknown, the greater the results will be at the end. This was true for IDEO projects, it was true for Mailbox, and now it is becoming true for my life.

Most people won't.  What meaty thoughts for the weekend.


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